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Privacy Policy

Last updated: 6 March 2026

This Privacy Policy explains how Outfront Solutions Ltd (“we”, “us”, “our”) collects, uses, and protects your personal data when you use QR Hound. We are committed to handling your data responsibly and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Outfront Solutions Ltd is the data controller for personal data processed through QR Hound. If you have questions or concerns about how we handle your data, contact us at privacy@qrhound.co.uk.

2. Data We Collect

We collect the following personal data when you use QR Hound:

  • Account information — your first name, last name, and email address when you register.
  • Payment information — billing details collected and processed by Stripe, Inc. on our behalf. We do not store your full card details.
  • Usage data — information about the QR codes you create, including destination URLs and scan counts.
  • Log data — standard server logs including IP addresses and request timestamps, retained for security and operational purposes.

We do not use any analytics tools and we do not track your behaviour across other websites.

3. How We Use Your Data

We use your personal data to:

  • Provide, operate, and maintain the QR Hound service.
  • Process payments and manage your subscription.
  • Send transactional emails such as account confirmations and billing receipts.
  • Respond to support enquiries.
  • Comply with our legal obligations.

Our lawful basis for processing is primarily the performance of a contract with you. Where we have a legal obligation to retain data, we rely on that legal obligation.

4. Third Parties

The only third-party service we share your data with is Stripe, Inc., which processes payments on our behalf. Stripe is certified to PCI DSS standards and operates under its own privacy policy available at stripe.com/privacy.

We do not sell, rent, or share your personal data with any other third parties for marketing or any other purposes.

5. Data Retention

We retain your account data for as long as your account is active. If you close your account we will delete your personal data within 30 days, except where we are required to retain it by law (for example, financial records which we retain for 7 years).

6. Security

We use industry-standard measures to protect your data, including encryption in transit (TLS) and at rest. Access to personal data is restricted to authorised personnel who need it to operate the service.

7. Your Rights

Under UK GDPR you have the right to:

  • Access the personal data we hold about you.
  • Rectify inaccurate or incomplete data.
  • Erase your data (“right to be forgotten”).
  • Restrict or object to our processing of your data.
  • Data portability — receive a copy of your data in a machine-readable format.

To exercise any of these rights, email us at privacy@qrhound.co.uk. We will respond within 30 days. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

8. Cookies

We use only essential cookies required for the service to function. Please see our Cookie Policy for details.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or via a notice in the service. The “last updated” date at the top of this page reflects the most recent revision.

10. Contact

Outfront Solutions Ltd
Email: privacy@qrhound.co.uk